FAQs

We are a law firm that represents creditors. We assist our clients in managing their accounts receivable and resolving past-due obligations of their customers. Our goal is to listen and to be respectful as we try to work together to resolve your account.

Monday through Friday 8:00am – 6:00pm EST

Hours may vary.

You can contact us toll free at 888.305.7775 or our main office at 616.940.1190. Additionally, you can contact us by mail, email, fax or by utilizing the contact form on our website.

If you are represented by counsel or have a debt settlement company negotiating on your behalf, you can notify our office with that information by phone, mail, email, fax or by utilizing the contact form on our website.

You can dispute your account by contacting our office via phone, mail, email, or additional mediums made available to you.

You can log on to the firm’s payment portal or call our customer service department. Please navigate to the link below.

Resolve Account | Payment Portal

Please allow 2-3 business days for the payment to appear in your bank account.

You can provide or update your contact information by contacting our office via mail, email or phone. We also have a contact submission form on our website.